Habib Bank AG Zurich experienced unauthorised external access to its corporate network. Our banking services remain unaffected, fully operational and available to all our customers. Our team is working around the clock – supported by cybersecurity and forensic experts – to further assess and mitigate the impact of this incident. As part of our ongoing investigation, we are looking into the extent to which data has been exposed. In the meantime, all relevant regulatory authorities have been duly notified.

Protecting our customers’ information remains a priority for the Bank and we have taken further measures to safeguard our network in this regard.

For customer enquiries, please contact:
customer.support@habibbank.com

For media enquiries, please contact:
media@habibbank.com

We thank you for your understanding and regret any concern this may cause.

Dear Valued Customers,

We would like to inform you about the ongoing labour dispute at Canada Post, which may lead to disruptions in regular mail delivery services. We understand the importance of timely communication and want to ensure that your urgent needs are met without delay.

In the event of a postal disruption, please reach out to your branch manager directly via email, phone, or fax for any urgent requests. We are committed to providing you with the best possible service during this time and appreciate your understanding and cooperation.

Thank you for your attention to this matter.

Habib Canadian Bank wishes to clarify that it has no legal or beneficial, direct or indirect affiliation, or shared ownership in Habib Bank Limited (HBL), a Pakistan-based financial institution.

Habib Bank AG Zurich is an international Bank with operations in Switzerland, the United Kingdom, Canada, Hong Kong, Pakistan, UAE, South Africa and Kenya through branches and subsidiaries, and representative offices in Bangladesh, China, and Türkiye.

Habib Bank AG Zurich has no branch or subsidiary in the United States of America.