Online Banking

HCB Online Banking is easy, convenient and secure. Whether you are at home, the office, on vacation or on a business trip, HCB’s online facility gives you access to 24-hour banking.

Join our other customers already banking online, and benefit from:

  • Convenience – Pay your bills, check your balances, and transfer to and from your own HCB accounts, all from the convenience of your home or office.
  • Peace of mind – We use the latest encryption technology to ensure your account information is protected at all times.
  • Easy registration – Simply ask your relationship manager for web banking at the time of opening your account. No additional forms to fill or sign. If you are already a customer and do not have online banking, simply call your branch and the relationship manager will help you register.

Mobile Banking

Looking for on-the-go banking? You can do your banking, anywhere, anytime with the new HBZ Mobile Banking app. Simply download the HBZ app to your phone or tablet and you are set for mobile banking.

Join our other customers already enjoying our mobile banking feature, and benefit from:

  • Easy registration – From the app store or Google play, simply download the HBZ Mobile Banking App. You can then log into your mobile device the same way as logging into online banking on your computer.
  • Easy to use – Just launch the app on your mobile device anytime to get easy access to all your HCB accounts.
  • Additional security – For extra protection for certain types of online banking transactions, the OTP (one time password) is available through the HCB Mobile Banking app.
  • Convenience – With the HCB Mobile Banking app, many of the transactions you do in-branch or on your computer can now be done on your mobile device. You can pay a bill, transfer funds between your HCB accounts, check your balance, and much more.
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Banking Services

Our online banking services include HCBweb, which currently provides following functionalities:

  • eStatement – receive your statement of accounts via secure email
  • View and download real-time account history in either Excel™/XML
  • View authenticated SWIFT (remittance) messages
  • View all your accounts centrally

Online banking security

In its continued efforts to further enhance security while logging onto HCBweb, apart from 128 bit security, the highest level of security on the web today, to commercial and proprietary firewalls and User Name and Password protection, HCB offers its clients multiple security options for accessing and transacting online, such as: the Bank has developed an unique HBZSecure Key that works in combination with existing HBZweb banking user names and passwords.

HCBchallenge Mechanism

In order to further enhance security while logging onto HCBweb a “challenge” code has been introduced. A dynamically generated 5-digit challenge embedded in a graphic background is displayed whenever the HCBweb login screen appears on a user’s browser. In addition to the Login ID, password and the optional secure key, the use has to enter the challenge digits displayed in the specified field. This feature enhances security as the challenge image is only visible to human eyes and given it refreshes every time the login screen appears, it prevents automated processes from guessing HCBweb passwords.

HCBsecure Key

HBZsecure Key is a unique security feature, developed by HCB that works in combination with existing HCBweb banking User Names,and Passwords.

It is a security key, provided on a Compact Disk (CD). Each CD is specially configured for the customer account with a Very Long Variable Password (VLVP). Once a client has this proprietary “Key”, they can access their accounts and make real time transfers, access other services, etc. from any computer that has Internet access.

HCBotp - One-Time Password

An authentication process called HCBotp (One Time Password) for its HCBsecure Key users was introduced in order to further enhance security for HCBweb transactions.

Every HCBweb subscriber currently using a HCBsecure Key must register either their mobile number or email ID. Upon logging-in with the HCBsecure Key, a “one time password” (HCBotp) is sent via SMS, email or both depending upon the subscription selection, for each session login. Each SMS or email will contain an OTP as well as a reference number for the individual session and will also be displayed on the screen. This will allow the user to match the OTP with the correct session. Each OTP will be valid for 5 minutes only.
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